In today’s fast-paced world, swift in-house and external communication has become the hallmark of a successful business. As a result ever-changing technologies allowing sleeker and easier methods of communication are sought by businesses at all levels. But what’s the point investing significant amounts of money in new technologies like the cloud and new software if your employees don’t know how to use them to their full potential?
IT training, however important, can be an expense that new businesses and small start-ups simply can’t afford. Here are four cost-saving ways to make sure your staff know everything there is to know about your company’s systems and software, courtesy of Syntax IT Support London.
The simplest way for your staff to get to grips with basic IT is to train them in-house – great for start-ups as it is free and easy to supervise. Utilising a member of staff who is confident in using the company’s IT can be a great way to aid training for staff. And also make your tech-savvy worker feel more appreciated and aid their own personal development. Internal training is also a great way to create a close work culture and encourage staff to pay an interest in IT developments.
Besides small mentoring sessions, job shadowing also proves an effective method of learning. As employees progress in their knowledge of IT, they can then offer further shadowing opportunities for other employees. This is also a fantastic way to sharpen up IT knowledge for some staff as others get to grips with the new systems afresh.
2.Training from your IT support
Outsourcing your IT support is widely viewed as best practice as it allows you to focus on running the front-end of your business whilst minimising the risk of IT disasters. Besides the usual services they perform, many IT companies also offer training services . This can come in many forms including webinars, video tutorials, guides or short courses and seminars.
In terms of costs, you may find that this training comes free as a recognition of customer loyalty. Whilst other companies may apply a reduced fee for diverse staff support sessions as part of contract extensions. If your business wants IT training as part of its outsourced support, it is best to thoroughly research in advance to get the most out of your IT budget.
The internet is flooded with free IT training programmes and guides for those keen to learn. But as with anything that comes free, the quality may not be up to standard. Whilst it doesn’t cost you anything to try, you may end up wasting valuable time and resources using out of date or sub par material.. Before using free Internet sources as the basis for staff training make sure the author or body is accredited or, at the very least, recommended. If this is not the case you may find the training methods to be detrimental and the information to be inaccurate, resulting in more mistakes within your business in the future.
4. Alternative IT training help
If you decide you want to pay to improve your staffs IT skills – either because your IT support doesn’t offer training or you just want to invest training for more technical roles –there are a few options available to help with costs.
Although it may prove difficult to access grants for this purpose, the government has a web page dedicated to funding, explaining the best ways to obtain finance and support for your business. Take the time to investigate, regional and national initiatives aimed at supporting businesses and individuals – it may help you to significantly upskill your workforce in a cost-effective manner.